FordPass Rewards
FordPass Rewards™
We're Here to Keep You Moving.
Meet FordPass™. The only app that lets you earn complimentary maintenance and puts rewards, roadside assistance and connectivity in the palm of your hand.*,†,**
With FordPass Rewards™, earn 42,000 Points to use toward flexible complimentary maintenance‡ or other rewards when you buy or lease a new Ford at Thoroughbred Ford.
Complimentary Maintenance
Rewards
Roadside Assistance
Connect & Control
The FordPass™ App makes owning any vehicle in our inventory even better.
Search Thoroughbred Ford InventoryDownload the FordPass™ App‡‡ to get everything you need to keep moving, right in the palm of your hand.
Complimentary Maintenance
With FordPass Rewards, earn 42,000 Points to use toward complimentary maintenance†† when you buy or lease a new Ford. Or save those Points for future service, accessories to personalize your Ford or even your next new vehicle purchase at Thoroughbred Ford. Only Ford offers flexible complimentary maintenance, which you can schedule with us right from inside the FordPass App.
Rewards
In addition to complimentary maintenance, you can earn FordPass Rewards Points for many of the things you already do with us, including vehicle service and maintenance. For instance, you'll earn 10 Points for every $1 you spend on service and maintenance with us at Thoroughbred Ford. You can then redeem them for discounts on service, parts and accessories, or your next new vehicle purchase. Plus, as a FordPass Rewards member, enjoy access to special offers and promotions and be the first to hear about special events.
Roadside Assistance
With the FordPass App, you can request Roadside Assistance** 24/7 virtually anywhere, anytime. Services like fuel delivery, flat-tire repair and more are just a call or e-request away. Even in difficult circumstances, your FordPass App can help prepare you when you encounter the unexpected on the road.
Connect and Control
Stay connected with FordPass and in control of your vehicle using the app or with the FordPass Alexa skill or Google Assistant with FordPass Connect.†‡ Start and stop your vehicle, lock and unlock it, schedule a start, or even check fuel and fluid levels right from the app.† You can also receive vehicle health alerts, service history and service reminders, allowing you to stay on top of your vehicle's maintenance needs even when you're away from your vehicle.
Joining FordPass Rewards™
Start getting rewards in just a few easy steps:
- Download the FordPass™ App to your phone*
- Accept terms and conditions (by accepting terms and conditions you are now a member)
- Begin earning Points for many of the things you already do with us, including vehicle service and maintenance
- Owner Advantage Rewards® has been replaced by FordPass Rewards. We'll convert your Service Rewards and Complimentary Oil Changes into FordPass Rewards Points
- When you buy or lease a new Ford
- Activate your vehicle
- Earn 42,000 Points to use toward complimentary maintenance
*FordPass, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
**Welcome Reward based on gas-powered vehicle with modem activation if applicable to vehicle model; applicable diesel models with modem activation receive 75,000 Points with modem activation. Must be enrolled in FordPass Rewards to receive Points. See participating dealer for details. Ford reserves the right to change FordPass Rewards at any time without notice and without further obligations to members. Modem must remain active for at least 6 months after activation or the bonus is subject to forfeiture. Buyers of non-modem equipped vehicles will also receive the Welcome Reward after FordPass Rewards enrollment.
† FordPass Connect (optional on select vehicles), the Ford Pass App and Complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected services excludes WiFi hotspot.
What Is FordPass Rewards?
FordPass Rewards is an exciting new loyalty experience that recognizes and rewards people on the move, no matter the journey. It is an application driven by the user experience of a Ford Dealership Customer and will continue to enhance and change over time with new benefits and features.
How Do I Join FordPass Rewards?
Joining FordPass Rewards is easy. When a customer registers for FordPass through the app or online, they automatically become a member of FordPass Rewards. Get started by downloading the FordPass app for iPhone or Android.
A FordGuide and the dealership can also assist with enrollment. FordPass App users are automatically enrolled in FordPass Rewards. When customers accept terms and conditions for FordPass (either through the app or online), they are automatically enrolled in FordPass Rewards. If a FordPass member joined prior to March 2019, they will need to accept the new terms and conditions and will then be enrolled in FordPass Rewards.
What are some of the additional benefits and features of the FordPass app?
Ford owners with FordPass Connect-enabled vehicles can monitor and control their vehicle in incredibly powerful ways.
- Start & stop
- Lock and unlock from just about anywhere
- Schedule a start
- Check fuel & fluid levels
How Much Does FordPass Rewards Cost?
FordPass Rewards is a Free Program to Ford vehicle owners.
Do customers need to own a Ford vehicle to participate in FordPass Rewards?
No. Members can still enjoy all the benefits of FordPass Rewards without owning a Ford vehicle. Points are associated to a member account, not a vehicle.
Can members share a FordPass Rewards account with their family?
No. FordPass Rewards accounts are based on the individual account owner.
Do members have to use the FordPass App to earn rewards?
No. Members can also use fordpassrewards.com and can earn FordPass Rewards Points at their participating dealership.
Where can members view their FordPass Rewards Points balance?
A member can see FordPass Rewards Points balances on fordpassrewards.com or in the FordPass app under the Account tab. The dealer can also look up the balance.
Is FordPass Rewards just for FordPass Connect™ customers and new vehicle buyers?
FordPass Rewards is available to everyone. Customers can join when they purchase a new vehicle or later in their ownership. Only the Welcome Reward is exclusive to customers who purchase a new vehicle.
Are Ford AXZD plan customers eligible for FordPass Rewards?
AXZD customers are eligible for the same earning and redeeming opportunities as non-plan members.
How do FordPass members earn Rewards Points?
FordPass Rewards Points can be earned through the purchase of Motorcraft® or Omnicraft™ parts, and any associated labor from any participating Ford dealerships, and by members participating in activities and offers from Ford, through the FordPass Rewards App or website. Point-earning opportunities could include (not all available at program launch):
- Purchasing a new retail Ford vehicle from a participating dealer
- Activating and maintaining FordPass Connect*
- Joining FordPass Rewards
- Completing a retail service transaction at participating dealer (Restrictions apply).
- Having your vehicle serviced (retail repair orders only) at a participating dealer (restrictions apply).
- Setting a preferred dealer
- Completing a digital brand experience (e.g., survey, video)
- Using select services on the FordPass App (e.g., Finding and paying for parking)
Members can earn 10 FordPass Rewards Points per $1 spent on eligible purchases of parts and service at any participating dealership. Visit the FordPass Rewards website (fordpassrewards.com) or the FordPass app for more details.
Members will earn Points when they purchase a Ford, Motorcraft® or Omnicraft™ part and any associated labor from a participating dealer. Members will earn 10 Points per $1 spent. Non-Ford parts or services will not earn Points. Earning is limited to ROs with a Ford, Motorcraft or Omnicraft part.
How long does it take for FordPass Points to appear in a member's account?
Points will be deposited into a member's account within ten (10) days of the qualifying service transaction and 30 days of the sales transaction. Certain activities may require additional time to validate qualifying transactions.
Do FordPass Reward points expire?
Yes. FordPass Rewards Point balances expire and are forfeited when a member has not earned Points, redeemed Points or fulfilled a reward earned through FordPass Rewards for 365 consecutive calendar days. App usage does not qualify as activity needed to keep Points from expiring.
What is the FordPass Welcome Reward?
The Welcome Reward is a complimentary maintenance package awarded to FordPass Rewards members following the purchase of a new vehicle and the activation of FordPass Connect. This offer will be awarded as FordPass Rewards Points, which gives the customers more flexibility in how they want to utilize this value.
How do members receive the Welcome Reward?
To receive this offer a customer must:
- Purchase a new vehicle
- Activate FordPass Connect modem*
- Join FordPass Rewards within 60 days of purchase
Modem must be activated within 60 days of purchase through the FordPass app on a smartphone and remain active for at least 6 months after activation or the bonus is subject to forfeiture. Buyers of non-modem equipped vehicles will also receive the Welcome Reward after FordPass Rewards enrollment. A, X, Z and D plans are eligible.
*Welcome Reward based on gas-powered vehicle with modem activation if applicable to vehicle model; applicable diesel models with modern activation receive 75,000 Points with modem activation. Must be enrolled in FordPass Rewards to receive Points. See participating dealer for details. Ford reserves the right to change FordPass Rewards at any time without notice and without further obligations to members. Modem must remain active for at least 6 months after activation or the bonus is subject to forfeiture. Buyers of non-modem equipped vehicles will also receive the Welcome Reward after FordPass Rewards enrollment.